Customer support that lives inside your App

Messages from your iOS App and website, in one inbox, with device and plan facts already attached. AI answers the repeat questions

14 days of Pro, no card required

Maya writes in from inside your app

A Swift package for iOS, one script tag for the web. No dependencies, open source under MIT

Every message arrives with the facts

Device, version, plan and language come attached, so you never have to ask which version they are on. Your reply goes back where they asked.

Milo answers from your docs. The rest comes to you.

It reads your website, your App Store page and anything you paste, replies in the user's language, and learns from how your team answers. What it can't answer, it hands to you with a note.

Answer with AI

Replies on its own from your answers and sources, and stops when it is not sure

Suggest replies to me

Nothing goes to users. Its draft waits for you in the inbox

Learns as you reply

Keeps what the next user should hear. Every change can be undone

Copilot

Drafts, summarizes and translates in the inbox. You press send

Know what to build next

Milo files what users ask for into one list, with how many asked and how many of them pay. When it ships, one message tells everyone who asked.

Ten minutes, no backend required

Add the Swift package or the script tag, paste your project ID, ship. Identity, message history and unread badges are handled for you.

App.swift
import Feddy Feddy.configure(projectId: "fd_XXXXXXXXXXXXXXXX") Button("Support") { Feddy.present() }    .feddyUnreadBadge()

Simple pricing

Free stays free. Paid plans add Milo, email from your domain and more projects.

No per-seat pricing. Paid plans include unlimited teammates

Free

For trying it out

$0$0/ month/ year

Start free

Includes

  • 1 project
  • 3 teammates
  • Unlimited usersAnd conversations, on every plan
  • In-app repliesYour replies reach users inside your app or site
  • Keyword answersYour saved answers go out when a question matches
  • 30-day history

Pro

Most popular

For solo developers

$19$190/ month/ year

Start 14-day trial

Everything in Free, plus

  • 5 projects
  • Unlimited teammates
  • 500 AI repliesA month for Milo and Copilot, then $3 per 100
  • 500 user emailsA month from your own domain, then $2 per 1,000
  • 5 Milo sourcesWebsites, App Store pages or text, up to 500 pages per project
  • Two-way translationRead every message and reply in your own language
  • Attachments
  • Full history
  • No Feddy badgeThe “Powered by Feddy” line is hidden in your app

Business

For small teams

$59$590/ month/ year

Start free

Everything in Pro, plus

  • Unlimited projects
  • 3,000 AI repliesA month for Milo and Copilot, then $2 per 100
  • 2,000 user emailsA month, then $2 per 1,000
  • 20 Milo sourcesUp to 3,000 pages per project
  • Domain per projectEach project sends email from its own verified domain
  • IntegrationsSlack, and two-way email from your support addressSoon
  • MCP serverRead and answer users from Claude Code, Cursor and other AI toolsSoon
  • WebhooksA call to your server when a conversation opens or a user repliesSoon
  • API accessRead conversations and reply from your own codeSoon

Founder prices. The price you subscribe at never changes

Questions

Short answers. The docs have the long ones.

Do I need a backend?

No. The SDK talks to Feddy directly. You add a package or a script tag, paste your project ID, and messages start arriving in your inbox.

Is the project ID a secret?

No. It ships inside your app and page source, and it is designed for that. Commit it. Abuse is handled by rate limits on our side, not by hiding the ID.

What does the AI actually send to my users?

Only what you gave it: answers you wrote, answers it learned from your team’s replies, and the websites, App Store page and text you added as sources. When none of that covers a question, it hands the conversation to you and the user hears you will take it from there. It never changes a conversation’s status.

How do replies reach the user?

Where they wrote from. In your iOS app the reply shows with an unread badge; on your website it opens in the widget. If they left an email address and you have verified a sending domain, it also goes out by email from that domain, with the full text in the body.

Can replies reach users by email?

Yes, from your own domain. Verify a subdomain such as support.yourapp.com and replies go out from there with the full text in the body. Feddy never emails your users from a Feddy address.

What happens when I go past a plan’s allowance?

Pro includes 500 AI replies and 500 emails a month, Business 3,000 and 2,000. Beyond that, AI replies are $3 per 100 on Pro and $2 per 100 on Business, emails $2 per 1,000 on both, up to a monthly ceiling you set. Each message Milo sends and each Copilot draft is one reply. At the ceiling, Milo hands new questions to you and email pauses until the next month; messages and replies in the app keep working.

Which platforms are supported?

iOS 15 and later with a native Swift Package that has zero third-party dependencies, and any website with a single script tag. Both SDKs are open source on GitHub.

Where is my data?

On servers in the European Union, isolated per customer at the database level. Attachments are stored on Cloudflare. Nothing is used to train models. The privacy policy names every provider and what it receives.

Put customer support where your users already are

Ten minutes to install. Fourteen days of Pro, no card