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By the end of this page your site will have a chat button that opens Feddy on every page, and a message sent from it will be sitting in your inbox. It takes about five minutes and no code beyond what you paste.

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Before you start

  • A Feddy project and its project ID. You’ll find the ID under Settings → Install in the dashboard. No project yet? Create one first.
  • A Webflow site you can publish.
1

Paste into Custom code

In Webflow, open Site settings → Custom code and paste this into Footer code:
Site settings → Custom code → Footer code
Then publish the site. Custom code doesn’t run in the Designer preview, so you’ll only see the widget on the published site.
The project ID isn’t a secret. It’s visible in your page source, so anyone can find it, and that’s fine: it only tells Feddy which inbox a message belongs to. There’s nothing to protect.
2

Choose how users open it

By default, a floating chat button appears in the bottom-right corner of every page.If you’d rather use a button you designed, give it an ID such as help in the Designer, add launcher: false to the init call, and add this line after it: document.querySelector('#help').addEventListener('click', () => Feddy.open()).
3

Send yourself a message

Open the published site, click the button, and send a message. Then open your inbox at dash.feddy.app: it’s there, with the page URL and browser alongside.Reply from the inbox. Back on the site, the reply appears in the panel.
That’s the whole loop: a visitor writes in, you answer, and the answer reaches them on your site.

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Next steps

Identify users

Tell Feddy who’s logged in, so you see their name in the inbox and replies can reach them by email.

Unread badge

Show the count on your own element when you’ve turned the floating button off.

Conversations

What you’re looking at in the inbox, and what happens on its own.

Web SDK reference

Every option and call in the widget.