Skip to main content
Feddy is in-app support for iOS apps and websites. Your users write to you from inside the product, without leaving for a website or looking up an email address. Everything they send lands in one inbox. When you reply, the answer shows up right where they asked, and by email too once you’ve connected your own email domain. Here’s how it works:
  1. A user writes in. They tap Support in your app, or the chat button on your site, and send a message.
  2. You see it in your inbox. The message arrives with the user’s device details and anything you’ve told Feddy about them, so you can answer without asking follow-up questions.
  3. Your reply reaches them. It appears in the app or on the site, with a badge so they notice it. If you’ve connected an email domain, they get it by email as well.
An assistant can handle the questions you’ve already answered once. It only ever uses answers you wrote or approved, and passes everything else to you.

​
Before you start

You’ll need a Feddy project and its project ID. Both take a minute, and the free plan covers everything in these docs.

Create a project

Sign up, create a project for your app or site, and copy its project ID.

Set up with an AI agent

Prefer to let Claude Code, Cursor, or another coding agent do the install? Start here.

​
Add Feddy to your product

Pick your platform. Each page takes about five minutes and ends with a real message in your inbox.

​
iOS

SwiftUI

A Swift package and a Support row.

UIKit

The same package, from your app delegate.

​
Web

JavaScript

One script tag, nothing to build.

React

A small component and your own button.

Vue

Load on mount, open from a button.

Svelte

Load on mount, open from a button.

Next.js

Once in the root layout.

Astro

Two lines in your shared layout.

WordPress

From your theme or a small plugin.

Webflow

Paste into Site settings and publish.

​
Learn how it works

Once messages are coming in, these pages explain what you’re looking at in the dashboard and what you can do with it.

Projects

What a project holds, and why its ID is safe to share.

Conversations

What a thread contains, what its status means, and what happens on its own.

Contacts

Who’s writing in, from an anonymous visitor to a user you’ve identified.

Assistant

Automatic answers to repeat questions, and a Copilot that drafts replies for you.

Team

Inviting teammates, getting notified, and sending replies by email.

​
Go further

Identify users

Tell Feddy who’s logged in, so you see their name in the inbox and replies can reach them by email.

Unread badge

Show a count on your Support button so users notice when you’ve answered.

iOS SDK reference

Every call in the Swift package, with its signature and what it does.

Web SDK reference

Every option and call in the web widget.

Troubleshooting

What to check when something doesn’t behave as expected.