Create a project
One project per app or website, and where to find its public project ID.
Everything the SDK sends is tied to a project. Create one before you install anything.
Sign up
Create an account at dash.feddy.app. The free plan has no time limit and is enough to finish every page in these docs.
Create the project
A project is one app or website and everything that comes from it: conversations, contacts, topics, answers, and settings. Create one per product. An iOS app and its website can share a project if the same people answer both; use two if you want separate inboxes.
Copy the project ID
Open Settings → Install. The project ID looks like fd_ followed by 16 characters. Every quickstart asks for it.
The project ID is public by design. It ships inside your binary and in your page source, so anyone can read it. Commit it, hard-code it, put it in a public repository. There is no way to rotate it and no need to; abuse is handled by rate limits on the server.
Development and production
Use one project for both. The SDK’s apiUrl option exists so you can point a development build at a local server; the project ID stays the same. Create a second project only if you want test conversations out of your real inbox.
Next steps
- Pick a platform on the documentation home and follow its quickstart.
- Read Projects for everything a project owns.